2.7
Details
My experience (not with my waitress) at the Catonsville Md restaurant during this visit was negative, in that three of us ordered a margarita and the drinks were served in the appropriate glass, except for mine. I asked the waitress why did I get a small glass, as it...
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3 comments
Anonymous
#1439996

Not a hundred years old...Yet. But, if you live long enough!!

Also, does it matter if the person is called Barmaid or Bartender?? She was inappropriate

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Review
#1173972 Review #1173972 is a subjective opinion of poster.
Service
Applebees Bartender
Pros
  • Food was good and my waitress was excellent
Cons
  • Barmaids rudness
  • Barmaids inappropriate conduct
Reason of review
Poor customer service
Preferred solution
Re train or reprimand employee for inappropriate conduct..I won't patronize this business again.
Tags
  • rude employee

Terrible Service!! | Applebees

1.0
Details
My husband and I went to grab some appetizers and alcoholic beverages. We got our appitizers and asked the waitress for plates and silverware. 10 minutes go by nothing. My husband goes to the bar asks for some and the bartender say I will bring you out some ..10 minites later nothing. Of course by then out appitizers are cold and my Joanna is pissed. Another waitress walks by as she is answering the phone and waiting on tables and she gave us some. Needless to say after 30 minutes of having our appitizers. Also we could had more than 1 drink but our original waitress only checked us once after we were done eating. We asked for the manager and of course they said he wasn't there. Clearly no one cares that night. Will not be going back anytime soon!!
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Review
#1169027 Review #1169027 is a subjective opinion of poster.
Service
Applebees Bartender
Reason of review
Poor customer service

Applebees Bartender Review

when are there yesterday 6th of June order I shot girl was making some drinks another bartender comes in I'm only we're at the bar ask for bigger menu got that go to get my shot other bartender just standing there was there for 10 minutes and had to leave lack of customer service
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Review
#861416 Review #861416 is a subjective opinion of poster.
Service
Applebees Bartender
Reason of review
Poor customer service

Horrible Experience | Applebees in Leland, North Carolina

Well how much time do you have. Went to Applebee's in New Bern,NC on Sat 10/31/15 with 5 family members as we were passing through from out of town. Worst decision ever! Host came up and asked how many, we said 6 he said give him a minute and walked off. Five minutes later another guy came up and asked how many again we said six and he said he would have to put some tables together we explained we thought someone was already helping us. He said okay and walked away neither ever returned. There were several six top tables open in the bar so we took one. Mind you the place was not busy at all. We sat and waited about 15 mins and never had a server come over even though there were 4 just standing by the bar looking at us. Finally I went and asked host if we sat in a section no one was working and he said he thought the bartender was coming over. On the way back to table someone was finally coming. My aunt asked her if she had a certain beer on draft and her answer was I don't know. When she brought our drinks she had forgot one. When food came my aunt's order was wrong and had to go back and mine and my husbands food came 15 minutes after everyone else's. We had to get up and get our own ketchup and stuff, ran out of drinks twice and had to put dirty dishes on the table beside us to make room. Then my husband had to go find server to bring us our bill. We were there over 2 hours making us an hour late to our destination. To top it off I checked my bank account today and found she had added extra money to the tip so we were robbed as well. Manager said he would put it back on my account but I would have to give him my card # over the phone. No thanks and I will never step foot in another Applebee's again!!!
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Review
#728287 Review #728287 is a subjective opinion of poster.
Service
Applebees Bartender
Reason of review
Poor customer service

VERY BAD SERVICE AT BAR | Applebees

VERY POOR SERVICE FROM BARTENDER, THEY TAKE THERE TIME TO PLACE ORDERS AS IF I SERVE YOU WHEN I GET READY, TAKE SMOKE BREAKS WITH PACKED BAR, VERY SLOW AND HAVE NASTY ATTITUDES. AS I'M WAITING ON MY FOOD STEAK COME OUT MEDIUM RARE THAT WAS ODERED WELL DONE, NOW HAVE TO WAIT A LITTLE LONGER NOW IT COMES BACK OUT BURNT ALSO TO SAY MY SIDES ARE COLD, ASK TO SPEAK WITH MANGER BECAUSE I NO LONGER INTERESTED IN MY ORDER, MANGER(S) COMES OUT WITH VERY BAD ATTITUDE AND POOR CUSTOMER SERVICE. WILL NEVER GO BACK TO ANY APPLEBEE'S AGAIN.
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1 comment
Andrea
#649679

First the bar has absolutely nothing to do with the cooking of your food. Second, the bar staff are allowed breaks in their job just as you enjoy in your own, if you have a job.

Do you have a valid issue here? It does not sound like it.

Review
#407685 Review #407685 is a subjective opinion of poster.
Service
Applebees Bartender
Tags
  • BARTENDERS
I WENT TO APPLE BEES RESTAURANT . I WAS TALKING TO A COUPLE ON THE OTHER SIDE OF BAR ,BUT NOT TO FAR FROM ME BECAUSE WE WERE ALL SITTING AT THE END TOWARDS THE DOOR. IT HAS BEEN FLOODING HERE AND THE GIRL AND I STRUCK UP A CONVERSATION BECAUSE SHE IS LOCAL AND I JUST...
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4 comments
Anonymous
#508987

Where did he say how old the girls were, Jedi? The drinking age is 21 BTW.

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Review
#324725 Review #324725 is a subjective opinion of poster.
Service
Applebees Bartender

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