Product: Applebees Customer Care Clear all filters (30 of 30 reviews match)
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The first time i have seen my wife in 6 months and the manager and two waitresses completely ripped us off and ruined it for us they were xtremely rude the food was not what we had ordered then they charged us for it after we had spoken to the manager he took our...
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Anonymous
Anonymous

lets review: you ordered food--it came---you didnt want it or it was wrong & didnt eat any----mgr took it away---& you still PAID for it!!i dont believe that

1.4
Product
Applebees Customer Care
#1118252
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I went to Applebee's on April 23rd with my mother and aunt who came to visit from out of town.The service that we received was terrible, the waitress had a very bad attitude. The soda was flat so we asked if she could take it back and bring some more, which was flat as...
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Anonymous
Anonymous

You left out an important and obvious detail: did you incur a first, second or third degree burn?

Anonymous
Anonymous

"water was 260 degrees"cant be....water boils @ 212degrwhy kettl so full is nystery as most ppl prob never use all the water anyway

1.6
Product
Applebees Customer Care
#1065229
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After a day of driving across the state of florida we stopped at the store on 4th.street in St.Pete.We sat at the bar and o rdered drinks and appetizers.While waiting for our food there was a gentleman at the end of the bar,talking louder than the music on his blue...
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3.1
Product
Applebees Customer Care
#1023354
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Applebees - TERRIBLE , Trifling

#1123475
1.0
Details
Y'all order is different. Ya host jasmine. Rude as. Food was nasty Service. Terrible
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Applebees - Worse restaurant experience

#1065860
This was the most Ghetto and unprofessional restaurant I have been in Jersey City, NJ on Rt 440. The employees were playing around, had loud conversations & dancing.
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Applebees Customer Care Review

#923363
1.0
Details
I have the. Whorst food ever aplee bee las vegas nevada rainbow and springmountain the service was really bad food cold and the clud sanwhice sucks the manager charge me for the food even do i diding eat it never againg going back
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Applebees Customer Care Review

#904064
1.0
Details
I visited the Applebee's on Laburnum in Richmond,VA and it was the worse experience ever. The customer service extremely awful, my order was brought to me wrong twice, the manager did not even bother to come to my table to apologize. I would not recommend anyone to visit this location. I feel as if I should be compensated in someway.
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Allergens Information
Cleanliness
Customer service
Delivery Service
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Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
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Website
Arrived at Applebees Restaurant in Highland Heights, KY at 8:15 PM on Saturday evening 2/4/2017. Send my daughter in to check the wait time, she came out the tell us 20 minutes which was fine. We got my wife into her wheelchair and went into the restaurant. A...
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Anonymous
Anonymous

Is it possible the wait for you and your party was said to be longer because there are only certain areas in the restaurant that can accommodate a wheelchair? You wouldn't be...

1.0
Highland Heights, Kentucky
Product
Applebees Customer Care
I didn't like
  • Staff attitude toward a handicapped person
#1003557
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I was gifted a $50 AppleBee's gift card as a Christmas present.Unfortunately I lost it a couple days later and called AppleBee's offshore call center dedicated to such issues on December 28th. Predictably nothing was resolved. After several subsequent calls and emails...
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Anonymous
Anonymous

Because they knew it had been used, I am guessing you were able to provide them with a card number/transaction number from the receipt. If this card was used *after* you repo...

Anonymous
Anonymous

SO IF YOU LOOSE MONEY WALKING OUT OF A BANK, THE BANK SHOULD JUST GIVE IT TO YOU AGAIN? GET REAL AND BE MORE RESPONSIBLE!!

2.8
Product
Applebees Customer Care
#993018
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On January 14, 2017, my wife and I went out to celebrate her new job and we decided to go to the Applebee's Restaurant at 3028 South Memorial Parkway in Huntsville, Alabama, an establishment that we had enjoyed several times before.We arrived at approximately 4:40pm...
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Anonymous
Kurt

Like I said I do not expect bad service and am not used to poor service, even from my wife. I expect my food on the table in a timely matter. If it is not I slap her. Fort...

Anonymous
Anonymous

One more thing, as I mentioned I am not used to bad service. If my wife had not put food on the table in a timely manner I would have slapped her. Fortunately I only had to d...

Product
Applebees Customer Care
#991931
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A LITTLE GIRL GETS SICK TO HER STOMACH AT THE TABLE NEXT TO US.I BRING IT TO THE WAITRESS' ATTENTION. THE WAITRESS WALKS THROUGH THE VOMIT AND GOES BEHIND THE BAR AND TELLS NO ONE THERE IS A SITUATION THAT NEEDS T BE ADDRESSED IMMEDIATELY! AFTER QUITE A FEW MINUTES, I...
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1.0
Product
Applebees Customer Care
I didn't like
  • Very dissatisfied
#953996
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NEWELL, S. This server was VERY COLD, CALLOUS, UN-happy, SURLY, ALOOF (VERY, VERY, VERY, VERY UN-friendly(VERY), UNKIND, impolite, UN-pleasant, DOES NOT enjoy her job (AT ALL) she NEVER (EVER) smiled . . . . seemed quite IRRITATED to say the least. We could NOT wait...
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Brown Deer, Wisconsin
Product
Applebees Customer Care
#950423
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My family and I went to the Lancaster Salem, or location this evening and had the worst service I have ever had.We received our appetizer and drink and with this my son under the age of 5 received his main meal. 45 minutes later my son was beyond ready to go and the...
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aliens_amoung_us
aliens_amoung_us

I feel everyone should be treated the same, regardless if they have kids in tow or not. You should have been checked on, and the food should have been delivered all near the s...

Anonymous
Anonymous

Wait. What? You think people dining with children should get priority service? You seriously believe that because you had a kid with you, your orders should have become the ...

2.1
Product
Applebees Customer Care
#942710
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We had a party of six on a friday night October 7th in Bowling Green KY.The resturant was not extremely busy, but our service was very poor. Every thing we ordered took a very long time to get. Drinks, then we all got salads 3 came 3 didn't, had to ask for the other...
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1.8
Product
Applebees Customer Care
I didn't like
  • Customer service
#932964
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