Riverside, California
Not resolved

The music is not being played for the customers but in fact is what the employees enjoy---entirely too loud and inappropriate for a dining establishment

Product or Service Mentioned: Applebees Customer Care.

Reason of review: Poor customer service.

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Took my daughter to lunch yesterday and won't go back. Salad I wanted was taken off menu and waitress said they everyone that goes there ask for it.

I ordered a oriental chicken salad, boring and no chicken on it. My ice tea was warm.told waitress about the salad, I didn't even eat it and still charged me. Didn't even get a refill on drinks. Poor service.

Cost me $50. Won't go back


There is no way you paid $50 for an oriental chicken salad and a tea. When you complained to the waitress about the salad, did you ask for the manager?

Only a manager can comp food, the servers are not empowered to to that. BTW: The oriental chicken salad is awesome and one of the few good things on their menu.

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