North Bend, Washington
Not resolved
1 comment

My son and I had a bad experience with the food. At the Beaverton Or. Store on 185th ave. My son ordered the classic American burger that has bacon on it.I ordered the Portobello mushroom and swiss cheese. (My son dislikes mushrooms and i dislikes bacon becauseOf dental problems ) when the food came my sons burger had. Mushrooms all over it and mine had bacon on it. My son sent his burger back and asked for tomatoes and i let the waiter know about the bacon on my burger and asked for lettuce and tomato,told waiter i would remove the bacon. The manager came to our table, and I asked her about the mushrooms on my burger I explained to her that they were not portabella mushrooms. She told me they were mini portabellas and that they were infused into the hamburger.I am not a fool and i know my mushrooms, zip there were not portabella mushrooms they were regular mushrooms and I know the difference near the end of my hamburger the waiter brought out the lettuce and tomato and my sons food. I don't blame the waiter but I do blame the management of that restaurant

Product or Service Mentioned: Applebees Waiter.

Reason of review: Poor customer service.

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Well, it's good you don't blame the waiter as they don't prepare the food. You can blame whoever in Corporate designs the menu.

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