An individual at our table ordered a drink, to which we thought our server misunderstood her and simply rang in the wrong drink. However, after bringing this to our server’s attention, she proceeded to tell us that all alcohol sales are final, and that she received the drink she had ordered, when in fact it was not the drink she had ordered at all..
Being regulars at this restaurant, after our restaurant closes, we are very familiar with the drinks that we order.
Our server never offered to get the drink taken off of the bill or grab a manager to discuss it with.
We immediately paid our checks and left. This server lost a good tip.
Product or Service Mentioned: Applebees Waiter.
Reason of review: Poor customer service.