Applebees/Creative Restaurant Concepts Complaints - Dehumanization of staff
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Applebees/Creative Restaurant Concepts
Posted: 2008-08-16 by Mad In Merritt Island [send email]
Dehumanization of staff
100 Sykes creek parkway
Merritt Island, Florida
I have worked for applebees in Merritt Island. Our store was one of the highest grossing stores in central florida. Recently, Creative Restaurant Concepts bought out our franchise. Before they did, we had a productive, happy staff, and got along well with management. Most of our customers are local, and we stay busy even on a strip with lots of competition. Then came the dehumanization...and lies...and inconsistency...and firings...and threats...and employee walkouts. Even our customers notice the huge drop in morale. The other restaurant employees in the area who work at places like TGIFridays, Chilis, Carrabbas, Outback, Olive Garden and Red Lobster...all corporate restaurants...have blackballed our restaurant as a place to seek employment because of what their friends who work at our Applebees have told them about the new Gestapo...er owners. Our managers have gotten beaten up mentally and verbally by new ownership daily. We all lost any accrued vacation pay, all took a paycut...in my case about $1500 a year, managers 5-10K, bartenders about $2500 a year, and are treated like children and robots by management...who is being treated the same by their new bosses...trickle down effect. We took a schedule from the first week with the new company, and crossed off names of coworkers as they were fired, quit, or just gave up and walked out. The list is roughly half of what it was just 2 months ago. Out of almost 70 people, we have lost over 30. The big bosses have come into our store and verbally assaulted many of my coworkers and managers and seemed to think thats how you run a business. I have never worked with such a small minded and micromanaged (that is another 10 paragraphs that I wont type about) company in my life. As the business dies, and training costs rise, I am sure the new owners will just yell at someone and point fingers about how horrible the management at our store is doing their jobs, instead of looking at themselves as the problem.