Phoenix, Arizona
Not resolved

On May 10th at pm my friend and I visited your restaurant and were both disappointed with the service and the meal.

I have always loved Applebee's and this is the first time we weren't satisfied.

It took the server a long time to bring my friend a non-alcoholic drink. Her salad was disgusting. Just a small plate with lettuce and whatever else added to it.

I ordered the burger with the fried egg and hash brown. It was cold and the meat was hard.

I gave the server an undeserved 15%, because we had to ask twice for the drink various times and when she came with the drink, she didn't even apologize.

Product or Service Mentioned: Applebees Salad.

Reason of review: Bad quality.

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The non-alcoholic drink you refer to, would have been made by the bartender. Servers are not allowed behind the bar and therefore are at the bartender's mercy as to when their drinks are ready. If you were so unhappy, why not ask for a manager?


I feel bad for your friend having put up with such a whiner. I bet you embarrassed her throughout the meal.

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