Contact Applebees Customer Service
Applebees Phone Numbers and Emails
Toll-Free Number:
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(888) 592-7753
Legal:
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(866) 926-5019Privacy Inquiries
Applebees Emails:
How to Contact Applebees Customer Service?
Most Popular Number:
| Total calls: 1 088 | Issues resolved: 25 | Last call: Jan 8, 2025 |
Applebees Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Applebees Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Applebees is 8885927753. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 52% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Friday. The average call time is 1 minute.
Be prepared for the call as Applebees may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Applebees Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Applebees is 8885927753. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 52% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Friday. The average call time is 1 minute.
Be prepared for the call as Applebees may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Applebees mainly because of product/ service, staff and employment.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Applebees is guest.relations@applebees.com. 89% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Applebees Website:
Applebees Help Center:
Corporate Office Address:
Other Info (opening hours):
Dine Brands Global, Inc.
Attention: Compliance Officer—DMCA Copyright Agent
10 West Walnut Street, 4th Floor
Pasadena, CA 91103
Hours (CST):
Monday: 8:00am - 7:00pm
Tuesdsay - Friday: 8:00am - 5:00pm
Fax:
Applebees Customer Service Reviews
I asked for pink meat in one burger and brown meat in the other. It was an online order.
I went above and beyond and called the restaurant and asked them to make sure that they labeled which burger had which meat because for some unknown reason I had this gut wrenching feeling that they just plain wouldn't. They ended up not labeling which burger was made to what pinkness level like I had assumed they would. After I took time out of my day to be put on hold, and sit and wait to tell them who I was and why I needed the burgers to definitely be labeled properly. If they can't follow that kind of instruction and want 50 dollars from me for it.
Then how do I know that they don't ACCIDENTALLY forget to label their meat for proper expiration.
I could be eating bad meat and they wouldn't know it, just like they wouldn't know which burger was mine, unless I complained that I wouldn't know either, resulting in my food being removed from my sight and presence to be tested with a thermometer for its temp to see which one was pink and which one was brown, by someone who I have had to complain to about not doing their job. That really makes me uncomfortable putting that food in my mouth once it is returned to me.
I wanted a full refund because there was hair in my food did not hear from manager I did not receive a full refund
How Good is Applebees's Customer Service?
Summary of Applebees Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Applebees?
Product/ Service Question:
- “Complaint”
- “To raise a complaint”
- “Poor quality food on delivery”
Staff Question:
- “Compliments on service and absolutely the best manager.”
- “Very bad service and very dirty over cooked food”
- “Poor customer service had a team leader call a disgruntled customer does management in Applebee’s work on weekends when there’s a revenue”
Employment Question:
- “Paycheck”
- “W2”
- “Hello, I applied for a Bartender job that was posted on indeed from your company. When I went to the interview we're facility in Coeur d'Alene Idaho, the manager said they do not hire Bartender. The only reason I applied was because it was for a Bar”
Shipping and Delivery Question:
- “3months books are not received”
- “Didn't receive my paycheck”
- “Possible location for an Applebees in Point Loma, San Diego.”
Cards Question:
- “I have an Applebee’s gift card. I wanna know if you still have money on it.”
- “I want to sell a Applebee’s gift card”
- “Digital gift card problems”
Request for Information Question:
- “To check on my gift card”
- “I have a complete we got the Applebee's at 10:45. We sat there until 1130 and no one came back to check on us so me myself and another couple had to leave.”
- “To complain about a drink I received that was watered down and probably one of the yuckiest long island teas i’ve had”
Payments and Charges Question:
- “Applebees club never sent me my free appitizer coupon”
- “About direct deposit”
- “Fraud”
Account Question:
- “Birthday reward”
- “Visit the one in tooele Utah an they locked the door at 2100 an there was people inside eating an drinking at the bar”
- “Reagarding book subscription”
Refund Question:
- “Refund not issued”
- “Refund/food poisoning”
- “Never got refund for food not in take out”
Website/ Application Question:
- “I just placed an order online at 1:35 PM and I requested physical cards and it is telling me that it is an e-card. I do not like that..”
- “Application”
- “I stayed on your site for date night pass for one hour prior to going live with your offer and still did not get a date pass. I am and have been a loyal patron of Applebee's visiting sometimes up to three times a week.I'm really upset.”
Activation/ Cancellation Question:
- “Canceled all my catering orders in the furture. We will no longer use you for our corporate catering. Because of the incident at your location in Mississippi.”
- “Canceled order/refund”
- “Subscribed books not received for few months”
Return/ Replace Question:
- “Meal incorrect”
- “I want to change my address”
- “I was embarrassed by an employee who collect the money for the order take some of money for her self and telling me before I leave the restaurant I short change which I did not because I over pay.”
Other Question:
- “Flag in Branson Mo not at half mast for president Carter”
- “A is for Applebees”
- “Try to resolve a situation”
Compare Applebees Customer Service To
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