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Contact Applebees Customer Service

Applebees Phone Numbers and Emails

Toll-Free Number:

  • (888) 592-7753
Call customer service
Send Message

Legal:

  • (866) 926-5019
    Privacy Inquiries

Applebees Emails:

Events/ Guest Relations
Legal
DMCA Inquiries, Privacy Inquiries, Privacy Inquiries
Is this your business?

Applebees Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Applebees Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    57% phone 43% email
  • The best phone number to call Applebees is 8885927753. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 52% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Applebees may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›

How to Contact Applebees Customer Service?

Most Popular Number:

(888) 592-7753
Total calls: 1 145 Issues resolved: 27 Last call: Nov 22, 2025

Applebees customer service phone number is 888 592 7753. It is general but divided into several lines by questions. When clients are calling, they can choose the division and get in touch with the specialists in their problem. Customers can call for many reasons, among which are possible technical issues, inappropriate products, or failure with provided services.
There is also the possibility to use fax 913 890 9241. The telephone number is available Monday through Friday from 8 a.m. to 7 p.m. CST.

Applebees address is 450 North Brand Boulevard, Glendale, California 91203, United States. The corporate office is the main location of the company, where the key departments are located and business decisions are taken.
To find the company’s contact team, you can write to the address of the office. To get a faster reply, find the location in your area. To make it, open the website of the company. There, search for the Find a location button. Click on it and scroll the list of offices to find one in your area.

Applebees email is guest.relations@applebees.com. For questions related to the mass media, use the MediaRelations@Applebees.com. The average period for answering is from 2 to 5 days. Make the request precise, so the customer care department would be able to answer faster.
Applebees live chat operated by the bot is the alternative way to write to support specialists online. To launch it , open the official site and click the icon on the downside of the main page.

PissedConsumer Club

Contact Information

Applebees Website:

Applebees Help Center:

Corporate Office Address:

Applebee's Services, Inc.
8700 State Line Rd, Ste 200
Leawood, Kansas 66206
United States

Other Info (opening hours):

Dine Brands Global, Inc.

Attention: Compliance Officer—DMCA Copyright Agent

10 West Walnut Street, 4th Floor

Pasadena, CA 91103


Hours (CST):

Monday: 8:00am - 7:00pm

Tuesdsay - Friday: 8:00am - 5:00pm

More contact details

Fax:

+1-913-890-9241

Applebees Customer Service Reviews

1.8 / 5
Poor
Philip G Fjv
Bait and Switch
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I was mislead as to what menu items were included in the two for twenty-five promo. A second menu we were shown clearly spelt out the promo items and related costs!

Tammy D Pbu
They apologized

They are making employee apologize Said never should have happened want us to come back. Said they had a lot of complaints that Applebees

Aaliyah B Pyi
Wrong items
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

They said I could have a free meal but if you ordered it to go you still have to pick it up so thats the only down side of this if you dont have transportation to get to the store.

How Good is Applebees's Customer Service?

Simuel Mmk
Simuel Mmk
Feels Disappointed | Sep 22, 2024

He was easy to talk to & listened to all I had to say.

Read full quote
Shane Xzh
Shane Xzh
Feels Satisfied | Jul 19, 2024

Just was having problems with digital gift cards. He said he checked my cards for me by me giving him. The numbers said both cards was good so I went to Applebee’s and ate yesterday and they was actually able to use the card thank goodness.

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WENDY A Vay
WENDY A Vay
Feels Disappointed | Apr 19, 2024

THEY LISTEN WELL APOLOGIZE

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Kalynne Hka
Kalynne Hka
Feels Disappointed | Apr 16, 2024

It was ok

Read full quote
Barbi Fbs
Barbi Fbs
Feels Disappointed | Apr 16, 2024

Not at all the resolution I wanted ovetalked me

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Trent Qbo
Trent Qbo
Feels Disappointed | Mar 08, 2024

My husband was scammed. He bought 2 $500. Gift cards the scammers refused them as they wanted Apple gift cards. He bought them at Walmart. Applebee's refused to even offer me any response other than to call Walmart corporate office. They told me to call Applebee's corporate office. We are on SOCIAL SECURITY. Yes, he made a huge mistake but that doesn't help us any. A police report was made.

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Summary of Applebees Customer Service Calls

1.2K TOTAL
CALLS
01:31 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Applebees?

Product/ Service Question:

  • “Customer complaint”
  • “Employee complaint”
  • “Upset about one of your restaurants”

Staff Question:

  • “Rude staff bad service”
  • “Very bad management service”
  • “Tuffff steak.calked restaurant and the manager argued with me about the time it was cooked”

Employment Question:

  • “Paystubs”
  • “I need my son Jeremy's employment status from the time he started till you stopped working expected monthly income before taxes and any pre-tax deductions including how much or how often expect expected monthly income before taxes or deductions and n”
  • “To get my w2 form”

Cards Question:

  • “Gift card”
  • “Invalid gift card number”
  • “CAN YOU PLEASE SEND ME A GIFT CARD promoO”

Shipping and Delivery Question:

  • “The bartender attacked me at your highland location.”
  • “I haven't received my last paycheck”
  • “Wrong order”

Request for Information Question:

  • “Confirm that my check has been mailed”
  • “Questions,”
  • “To check on my gift card”

Payments and Charges Question:

  • “Havnt gotten paid”
  • “I went there on. I went to Applebee’s on May 23 and I was overcharged for stuff that I did not get.”
  • “Employee making fraudulent charges on customer credit cards”

Account Question:

  • “I can’t login.”
  • “Having trouble with account”
  • “Birthday reward”

Refund Question:

  • “Refund”
  • “Refund not issued”
  • “Refund/food poisoning”

Website/ Application Question:

  • “I just placed an order online at 1:35 PM and I requested physical cards and it is telling me that it is an e-card. I do not like that..”
  • “Application”
  • “I stayed on your site for date night pass for one hour prior to going live with your offer and still did not get a date pass. I am and have been a loyal patron of Applebee's visiting sometimes up to three times a week.I'm really upset.”

Return/ Replace Question:

  • “To change direct deposit”
  • “I didn't see the correct address for South Bay Boston Mass Dorchester”
  • “Someone was suppose to return my call within 3 to 4 days. That hasn't happened”

Activation/ Cancellation Question:

  • “Canceled all my catering orders in the furture. We will no longer use you for our corporate catering. Because of the incident at your location in Mississippi.”
  • “Canceled order/refund”
  • “Subscribed books not received for few months”

Other Question:

  • “Wings had mold”
  • “Denied ser”
  • “Reclamo sobre transacción”

Compare Applebees Customer Service To

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