6505 Baltimore National Pike, Catonsville, MD 21228, USA
Not resolved
2.7
Details
3 comments

My experience (not with my waitress) at the Catonsville Md restaurant during this visit was negative, in that three of us ordered a margarita and the drinks were served in the appropriate glass, except for mine. I asked the waitress why did I get a small glass, as it should be in the same as others and was told she would check, she did get me a glass.

In the main time the barmaid came to table jumped in my face asking...what were you saying about glass, they were all dirty and you got a glass. This was so inappropriate and unnecessary for an employee to confront(actually jump in my face) a customer in such a negative manner. I didn't need to know about dirty glasses. Manager was informed, but acted like it was nothing.

I will not visit this restaurant again, as I was insulted.

Employees should be trained to interact with customers and/or reprimanded/retrained accordingly. Shirley George

Product or Service Mentioned: Applebees Bartender.

Reason of review: Poor customer service.

Preferred solution: Re train or reprimand employee for inappropriate conduct..I won't patronize this business again..

Applebees Pros: Food was good and my waitress was excellent.

Applebees Cons: Barmaids rudness, Barmaids inappropriate conduct.

  • rude employee
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Anonymous
#1439996

Not a hundred years old...Yet. But, if you live long enough!!

Also, does it matter if the person is called Barmaid or Bartender?? She was inappropriate

Anonymous
#1421944

Barmaid??? She's a bartender!

Anonymous
#1439938
@Anonymous

This person is obviously like a hundred years old. Old people should stay home & order delivery instead.

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