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Negative Experience!!!! Yesterday was my son’s Birthday.

Day before we did a reservation for 12 people. Could you imagine our feeling when whole your family came in restaurant to celebrate Birthday and girl from the desk tells you ‘nothing ready, you need to wait, sometimes it happens’???? We called in Kato across the street and was greeted and served in 5 minutes without any reservation!

Guys from Applebee’s 6530 NW Barry Rd Kansas City! Yesterday you lost good customers forever!!!!

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Sundays are busy in restaurants and they messed up a bit. Did they tell you how long the wait would be? Hard to believe you were so famished you couldn't wait a bit for them to move a couple three tables together but perhaps leaving in a huff made you all feel better about yourselves.