Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Half price appetizers.

Applebees - Half price appetizers.
Applebees - Half price appetizers.
Went to Applebees in Hays Kansas shortly after 10 PM to enjoy half-price appetizers. Both my friend and I live on a very limited budget therefore we go for half price apps when we can afford to do so. We asked the waiter to be sure apps were half-price and he said yes...
View full review
1 comment
#2272289

The manager should have given you your appetizers for half off. But Applebee's managers have their bonuses tied to not only labor costs but also to food costs. The bonuses are a big part of their pay, hence why they are so reluctant to give food/discounts.

ID
#4111040 Review #4111040 is a subjective opinion of poster.
Location
Hays, Kansas
Pros
  • Half price appetizers for those on a limited budget such as social security that the elderly live off of
Cons
  • Do not tell you not all appetizers are half-price nor was there a display on our table indicating there were only certain appetizers half price
Loss
$13
Preferred solution
Price reduction

Sick from food

Applebees - Sick from food
Applebees - Sick from food
Applebees - Sick from food
I'm reaching out because I love apple bee I uselly get the tacos but I wanted to try something new bad mistake food raw couldn't eat made me sick literally I need a refund or free meal
View full review
ID
#4188662 Review #4188662 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Cons
  • Raw food
Loss
$35
Preferred solution
Full refund

Derespected by worker

Derespected by the worker and employee at Applebee's constantly kept talking about the service and very loud.
View full review
ID
#4172983 Review #4172983 is a subjective opinion of poster.
Location
Cleveland, Ohio

Pissed off customer

Applebees - Pissed off customer
Had a $64*+ dollar orders. Missing over half of it but yet still got charged. Car side person did not bother going over Norse with me upon giving it to me. I have receipt with pics to prove what was missing. 12x in 6 months this *** keeps happening and NO ONE WILL DO A DAMN THING ABOUT IT. I REQUEST IMMEDIATE REFUND we did pay cash upon pickup. Also a few weeks ago myself and 3 friends saw employees spit (plus way way worse) In our food because thst server had a vendetta against me. Not sanitary at all

User's recommendation: Don’t go to Applebees! You’ll be shorted and out or food spit on or worse.

View full review
ID
#4159312 Review #4159312 is a subjective opinion of poster.
Location
Excelsior Springs, Missouri
Loss
$30
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Josh and Andrew are rude!

We ordered curbside pickup and ended up having to go inside because no one brought our food out. Got home and discovered our garlic mashed potatoes had been replaced with cold hard old fries halfway full so we called to complain and the manager hung up on my husband...
View full review
3 comments
#2280943

I am sure that you were rude and that is why they hung up. As for the refund, return the food.

View more comments
ID
#4159030 Review #4159030 is a subjective opinion of poster.
Location
Cheyenne, Wyoming
Preferred solution
Full refund

Poor service. They company also had decided to round up to the nearest dollar and not give change. In my book that is theft

My spouse and I just left Applebee's in West Memphis Ark. I will not be returning back to that location ever again. The service was super slow, there were only a hand full of customers and it took over an hour to get our meal. Then to top it all off I could not believe that when the waitress brought out the change it was 51 cents short. They choose to not give any change but rounded the meal up to the next dollar. I don't understand what had happened to customer service, but that is not it. No explanation just here you go.
View full review
2 comments
#2281584

You are crying over 51 cents. So, you never intended to tip.

#2280993

If you think the service is slow, you are impatient. FOOD TAKES TIME TO COOK. Maybe you are not old enough to dine outside?

View more comments (1)
ID
#4147954 Review #4147954 is a subjective opinion of poster.
Location
Atlanta, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible customer service

I visited apples bees for my daughters birthday. She turned 4 today. The service was terrible! I ordered appetizers the server brought out one plate. I had to ask for more! I guess we were supposed to eat off of napkins... i was never offered any refills, water...
View full review
2 comments
#2280994

You work in customer service. Hopefully, you have to deal with a customer just like you.

You won't be missed. Also with spelling and grammar like yours you won't work in another field.

View more comments
ID
#4138981 Review #4138981 is a subjective opinion of poster.
Location
Cleveland, Ohio
Pros
  • All cons
Cons
  • Less than tidy
  • Terrible service
  • Terrible customer service
Loss
$35
Preferred solution
Apology

My food was not made accordingly