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Never | Applebees review from Northeast Dallas, Texas

1.3
Details
Went to Applebee's In Mesquite, TX and the serve and food was horrible, it has been going down hill for years. The first things I order from the menu they didn't have what I ordered, i learned after I ordered and it was placed, the second thing came out after my husband finished his meal. I told them to bring his meal out so his meal would not be cold, appetizer was cold. Heard the staff talking and heard only one cook on staff so start telling people there will be a 45 min to an hour wait, Applebee's no longer a chose for a restaurant.
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Review
#1766842 Review #1766842 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

I havent received my food | Applebees review from Dothan, Alabama

1.0
Details
My food was ready over an hr ago and still havent received it u can call me at 3345479081
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Review
#1609717 Review #1609717 is a subjective opinion of poster.
Service
Applebees Customer Care
Reason of review
Order processing issue
1.0
Details
COLD FOOD, DIRTY DISHES, POOR SERVICE - Applebees review
July 26, 2019 Today my husband and I ordered All you can eat: Ribs, Shrimp, Chicken Tenders for $14.99 each. From the first to the third refill this is what we received: COLD FOOD, DIRTY DIShES, POOR SERVICE. This waitress never took our dirty dishes, never offered to...
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1 comment
Anonymous
#1725968

You see, if you had been allowed to take you "service dog" with you inside of the restaurant, you could have slipped your plates under the table and let your doggie lick up all of the leftovers.

Review
#1601661 Review #1601661 is a subjective opinion of poster.
Service
Applebees Waiter
Pros
  • Price
Cons
  • Poor service
Reason of review
Poor customer service
Loss
$15
Preferred solution
Price reduction
1.0
Details

Update by user Aug 19, 2019

Sent text to corporate,they never replied.So must be an acceptable thing. I also contacted my local health department and they are looking into this complaint

Original review posted by user Jul 20, 2019

Start out by ordering a hurricane something that was what they were promoting only to find out that they don't...
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Review
#1595141 Review #1595141 is a subjective opinion of poster.
Product
Applebees Drink
Pros
  • Local
Cons
  • Filthy
Reason of review
Bad quality
Loss
$8
Preferred solution
Let the company propose a solution
Tags
  • Crapplebees

Fake Steak | Applebees review from Orange City, Florida

1.2
Details
Ordered the bourbon steak. I could hardly cut it with steak knife. The meat looked mushy not like steak. The only taste was the overly applied garlic butter that was saturated on top. I tried scraping it off just gross. I will never eat at Applebee’s again. DISGUSTING!
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1 comment
Anonymous
#1803702

Maybe they are secretly serving up Vegetarian Steak to see if anybody noticed the difference. They figure that if no one can tell the difference then they can say thousands of dollars by replacing the real steaks with fake steaks. It is conspiracy to rip off deceive the public, I tell you!

Review
#1459074 Review #1459074 is a subjective opinion of poster.
Product
Applebees Steak
Reason of review
Bad quality

Bad service | Applebees review

1.1
Details
All the time bad service. Wait time , orders wrong . Not friendly servers.
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Review
#1449431 Review #1449431 is a subjective opinion of poster.

Excessive noise called music. Asked waitress to ask that it be turned down. | Applebees review from Olean, New York

1.0
Details
1/3/2019 @ 4:30 PM . Couldn't carry a decent conversation with my wife. Finished 1/2 my dinner and boxed the remainder so's not to get indigestion. When approaching manager, he tried to tell me that the adjustment was made. It was, momentarily then no difference was noted. Very poor management in my estimation. If there comes another time, I will first stand and listen to the atmospheric noise before I'm seated. Very possibly not eat there at all. Very disappointed with accommodations. Thank you Walter wpecherzewski@yahoo.com
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Review
#1440174 Review #1440174 is a subjective opinion of poster.
Service
Applebees Manager
Cons
  • Request carried no weight
Reason of review
Poor customer service
1.2
Details
Living nightmare in Applebee's last night in bay plaza. We waited 30 minutes to be seated, after being seated waited a good hour after our order was taken to get appetizers which were cold, not to talk about the food I felt like dumping it in the waste basket. I...
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1 comment
Anonymous
#1689245

Yall should have just left all of the uneaten food on the table and then did the "Dine & Dash".

Review
#1381413 Review #1381413 is a subjective opinion of poster.
Product
Applebees Ribs
Cons
  • Worse nightmare waited long hours food was cold and lousy
Reason of review
Bad quality
Loss
$80
Preferred solution
Full refund
1.0
Details
Completely Negative Experience! Yesterday was my son's birthday. He is 14 and he decided to invite whole our family in Applebees, close from our home. Day before we did a reservation for 12 people. Could you imagine our feeling when whole family came in restaurant to...
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Review
#1350024 Review #1350024 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Want to tell everybody about my experience

Contact Applebees Customer Service

Website:
Mailing Address:
450 North Brand Boulevard
Glendale, California 91203
United States
Phone:
(888) 592-7753
All Applebees Contacts

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Latest Question

Applebees Questions
1.4
Details
First, if you do it want customers, lock your door. It was obvious that no one in the restaurant wanted us there. We walked in and asked a server where we could sit and she rolled her eyes. We walked into the bar area and the bar tender told us to sit in another...
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1 comment
Anonymous
#1518240

I don't understand why you would walk into a restaurant 5 minutes before close!!! You knew darn well you couldn't order, eat, pay and leave in 5 minutes.

Review
#1302504 Review #1302504 is a subjective opinion of poster.
Service
Applebees Waiter
Reason of review
Poor customer service